Navigating Care & Compliance
From the bedside to the business office, I bring clinical intuition to the complexities of compliance and reimbursement—bridging gaps where care meets cost.
Care deeply.
Think critically.
Act with integrity.
From bedside care to billing compliance.
I bring a rare perspective that connects clinical compassion with operational precision—bridging the worlds of healing and healthcare finance.
Data Discovery in Real Time
“One Sunday, in a rare moment of calm between patient surges I was teaching ED providers how to slice and dice EMR data and spotted a small discrepancy that led to uncovering over 200 emergency claims containing duplicate facility charges. Turns out, my second job has a side hustle—data detective.”
Whether I’m working bedside in the ER or guiding providers through EMR data tools, I thrive on uncovering the details that matter.
My Experience
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Specialties: Trauma, burn, stroke, cardiac, pediatric, sepsis/shock, and transplant care
Clinical Strengths: Broad knowledge of complex disease processes and organ system emergencies
Triage Expertise: Skilled in clinical triage systems to assess acuity, prioritize care, and allocate resources effectively
Collaborative Care: Strong partnerships with physicians to ensure seamless, team-based care
Patient-Centered Focus: Committed to holistic, patient-centered care—supporting patients and families during their most difficult moments
I served full-time in the emergency department as a team manager, leading in one of healthcare’s most demanding environments.
I prioritized patient care and safety under pressure, ensuring optimal outcomes through swift decision-making and clinical coordination. I also guided employee relations through clear communication, coaching, and staff development—fostering a resilient, high-performing team.
I continue to work as a bedside nurse in the ED on an occasional/as needed basis to keep up my skills and connections with patients and staff.
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Team Leadership: Helped build the first centralized emergency charge capture and billing team for Oklahoma’s largest healthcare system (7 hospitals at the time, now grown to 10)
Technical Expertise: Gained proficiency in OPPS, infusion billing, ED procedure and E/M level charging, and CPT coding
Education & Training: Developed training tools and educational resources to improve documentation quality across statewide ED teams
Clinical Collaboration: Partnered with physicians to query for missing documentation and ensure accurate charge capture
Policy Development: Authored system-level policies that shaped a more efficient, clinically informed billing process
Technology Integration: Leveraged EHR systems and digital tools to streamline workflows and enhance revenue integrity
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Claims Review: Analyzed inpatient and outpatient denials from commercial, managed Medicare, and managed Medicaid payors to identify root causes
Revenue Recovery: Recovered $2.7 million in FY24 and over $3.1 million in FY25 through strategic appeals and resolution actions
Regulatory Expertise: Specialized in managed Medicare inpatient guidelines, including the Two-Midnight Rule
Process Improvement: Led multiple data-driven financial and operational improvement projects
Automation Focus: Leveraged technology and automation to streamline appeal workflows and ensure timely, accurate submissions
Clinical Advocacy: Used clinical insight to challenge inappropriate denials and support accurate reimbursement
Guided by Compassion, Grounded in Stewardship
My Philosophy
My Role
Where Clinical Integrity Meets Financial Accountability
My role is to ensure that care is delivered with integrity and that reimbursement reflects the true value of that care. By bridging clinical insight with compliance expertise, I advocate for both the providers who give care and the systems that make it possible.
Clinical documentation is the map to financial stability, and clinicians reviewing it provide the compass—without it, you might end up somewhere costly.
Contact me
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